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Terms of Use

Last updated: January 18, 2026

Welcome to Vitanowa Systems ("Vitanowa," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Vitanowa provides enterprise software solutions and VR experiences, including but not limited to:

  • Reputation Management systems
  • Voice Audit Pro for voice search optimization
  • The ECHO Protocol VR experience for Meta Quest
  • Restaurant OS for operations management
  • Other software products and services as described on our website

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Accounts

Some of our services may require you to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

4. Acceptable Use

You agree not to use our services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload or transmit viruses, malware, or other harmful code
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to gain unauthorized access to our systems or networks
  • Collect or harvest personal information of other users
  • Engage in any fraudulent, deceptive, or misleading activities
  • Use our services for any illegal or unauthorized purpose

5. Intellectual Property

All content, features, and functionality of our website and services—including but not limited to text, graphics, logos, icons, images, audio, video, software, and code—are the exclusive property of Vitanowa Systems or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit our content without our prior written consent.

6. User Content

If you submit, post, or transmit any content through our services ("User Content"), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content in connection with our services.

You represent and warrant that:

  • You own or have the necessary rights to your User Content
  • Your User Content does not infringe on any third-party rights
  • Your User Content complies with these Terms and applicable laws

7. Payment Terms

For paid services, you agree to pay all applicable fees as described at the time of purchase. All payments are non-refundable unless otherwise specified. We reserve the right to change our pricing at any time with reasonable notice.

8. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our services will be uninterrupted, error-free, or secure, or that any defects will be corrected.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VITANOWA SYSTEMS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES.

Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Vitanowa Systems, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of our services, your violation of these Terms, or your infringement of any third-party rights.

11. Termination

We may terminate or suspend your access to our services at any time, with or without cause, with or without notice. Upon termination, your right to use our services will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Victoria, Australia.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vitanowa Systems regarding your use of our services and supersede all prior agreements.

16. Contact Information

If you have any questions about these Terms, please contact us: